Services
Servbases provides digital technology services including website design, software development, booking systems, dashboards, payment integrations, messaging tools, automations, hosting setup, maintenance, support, and technical consulting. Specific deliverables, price, timeline, and scope will be listed in a proposal, scope of work, invoice, or written agreement.
Servbases is an independent technology provider only. We build and support digital systems for businesses, but we do not own, operate, manage, supervise, endorse, or control our clients’ businesses. Each client is solely responsible for its own business operations, legal compliance, customers, products, services, payments, refunds, disputes, taxes, licenses, permits, and use of the systems we provide.
Client Sole Responsibility
The client has full and exclusive control over its own business and is solely responsible for all business operations, legal compliance, licenses, permits, taxes, advertising, customer service, refunds, disputes, chargebacks, products, services, events, memberships, user activity, content, and use of any website, app, dashboard, automation, payment integration, messaging system, or digital tool provided.
Client Content
The client represents that it owns or has permission to use all content provided to us, including logos, images, videos, trademarks, text, customer data, testimonials, music, product descriptions, pricing, policies, and claims. We are not responsible for verifying the legality, accuracy, ownership, permissions, or compliance of client-provided content.
Payments to Servbases
Payments made to Servbases are for Servbases’ own technology services only, including website design, software development, setup, hosting support, maintenance, consulting, integrations, and related digital services. We may collect setup fees, project fees, monthly service fees, maintenance fees, consulting fees, and similar charges through our own Stripe account or other payment processor account.
Client Customer Payments and Third-Party Processors
Client customer payments are separate from payments made to Servbases. Unless a separate written agreement expressly states otherwise, payments from a client’s customers for the client’s products, services, events, memberships, bookings, appointments, deposits, or other business activity must be processed through the client’s own payment processor account and paid to the client’s own bank account.
We may assist with technical integration of third-party payment processors such as Stripe or similar providers. We do not process client customer payments directly, hold client funds, receive customer payments on behalf of a client, control payouts, approve transactions, decide refunds, manage chargebacks, guarantee processor approval, or act as merchant of record for a client’s business. The client is responsible for processor compliance, refunds, chargebacks, taxes, fraud prevention, customer complaints, restricted business rules, and all financial obligations related to its business.
For customer-facing payment flows, checkout pages or receipts may identify the client as the seller, merchant, or business responsible for the transaction. Servbases provides technology services only.
Third-Party Services
Our services may depend on third-party platforms such as Vercel, Supabase, Stripe, Twilio, Google, domain registrars, email providers, analytics providers, or other vendors. We are not responsible for outages, suspensions, policy changes, price changes, account restrictions, or service interruptions caused by third parties or by client misuse or nonpayment.
Acceptable Use
Clients may not use our services for illegal, fraudulent, deceptive, harmful, abusive, spam, phishing, malware, unauthorized access, or restricted activity. We may refuse, suspend, or terminate services if we reasonably believe the client’s activity creates legal, financial, reputational, security, or platform-compliance risk.
No Regulated Advice
We do not provide legal, tax, financial, medical, insurance, compliance, real estate, investment, immigration, or other regulated professional advice. Clients must consult qualified professionals for their own obligations.
No Guarantee of Business Results
We may help improve branding, website quality, booking flow, user experience, and operational efficiency. We do not guarantee specific revenue, traffic, rankings, sales, conversion rates, event attendance, payment approval, or business results.
Limitation of Liability
To the maximum extent allowed by law, we are not liable for indirect, incidental, special, consequential, exemplary, punitive, or lost-profit damages. Unless prohibited by law, total liability is limited to the amount paid for the specific service giving rise to the claim during the previous three months.
Indemnification
The client agrees to defend, indemnify, and hold harmless Servbases, its owner, employees, contractors, representatives, agents, and affiliates from claims, lawsuits, damages, losses, liabilities, fines, penalties, investigations, chargebacks, refunds, settlements, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to client business operations, products, services, events, memberships, content, violations of law or platform rules, misuse of technology, data handling outside our direct control, customer disputes, fraud, misrepresentation, negligence, misconduct, or illegal activity by the client or anyone acting on the client’s behalf.
Changes and Contact
We may update these Terms from time to time. Questions may be sent to hello@servbases.com.